Be the voice of our product — help customers succeed, resolve issues quickly and turn feedback into product improvements.

Key Responsibilities

• Respond to customer questions across chat and email.
• Troubleshoot issues and escalate when needed.
• Document solutions in the help center.
• Share customer feedback with product and engineering.
• Maintain high satisfaction and response-time targets.

Required Skills

• 2+ years in customer support.
• Empathetic, clear communicator.
• Calm and resourceful problem solver.
• Comfortable with help-desk tooling.